Effective Date: 1/1/2020
1. Introduction
Welcome to Molen & Associates (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.molentax.com and utilize our services.
2. Information We Collect
Personal Information
When you use our services or contact us, we may collect the following personal information:
Contact Information: Name, email address, postal address, phone number.
- Financial Information: Tax identification numbers, bank account details, and other financial data required for providing our services.
- Identification Information: Social security number, driver’s license, or other government-issued identification numbers.
Non-Personal Information
We may also collect non-personal information that does not directly identify you. This includes:
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
- Cookies: Small files stored on your device that help us improve our website and your user experience.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To deliver tax and accounting services requested by you.
- Communication: To communicate with you about your account, our services, and updates.
- Improvement: To improve our website and services based on usage data.
- Compliance: To comply with legal obligations and protect our legal rights.
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access and Update: Access and update your personal information.
- Delete: Request the deletion of your personal information, subject to certain exceptions.
- Object: Object to the processing of your personal information.
- Withdraw Consent: Withdraw your consent at any time, where applicable.
- To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Molen & Associates
11555 Champion Forest Drive
Houston, TX 77066
Molen & Associates SMS MARKETING POLICY
At Molen & Associates, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.
COLLECTION OF PHONE NUMBERS
We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our promotional messages. You can opt in to receive these SMS messages either by clicking on on the welcome pop-up (which shows to new users) or in the checkout by checking your SMS sign-up and providing your phone number.
USE OF PHONE NUMBERS FOR SMS
Your phone numbers are primarily used to provide you with personalized services, updates, and promotional offers. These text messages may relate to our products, services, discounts, or any updates that we think may interest you. We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.
OPTING OUT OF MARKETING MESSAGES
If at any time you wish to stop receiving marketing SMS from us, you can opt out by
-Texting STOP to opt-out
-Texting UNSUBSCRIBE to opt-out
-Texting CANCEL to opt-out
-Texting QUIT to opt-out
Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.
PRIVACY OF PHONE NUMBERS
Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.
CHANGES TO THIS POLICY
We may periodically update this policy. We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at (281)440-6279.